🔒 Privacy Policy

Privacy Policy for SRDS

At SRDS, we are committed to protecting your privacy and ensuring you have a positive experience on our website and with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our trading signal services.

1. Information We Collect

Information You Provide Directly:

• Account Registration: When you create a subscription account, we collect your name, email address, phone number, mailing address, and payment information (credit card, bank account details).
• Contact Forms: When you contact us through our website forms, we collect your name, email, phone number, subject, and message content.
• Customer Support: When you communicate with our support team via email or phone, we collect and store those communications for service improvement and dispute resolution.
• Payment Information: We collect billing information necessary to process your subscription payments. Payment processing is handled by secure third-party payment processors.
• Feedback and Surveys: If you participate in surveys or provide feedback, we collect and store that information.

Information Collected Automatically:

• Cookies and Tracking: We use cookies and similar tracking technologies to remember your preferences, understand how you use our website, and improve your experience.
• Log Data: Our servers automatically record information when you access our website, including IP address, browser type, operating system, referring URL, and pages visited.
• Device Information: We collect information about the devices you use to access our services, including device type, operating system, and unique device identifiers.
• Analytics: We use Google Analytics and similar tools to understand visitor behavior and website performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Processing your subscription, delivering trading signals, sending alerts, and providing customer support.
• Account Management: Creating and managing your account, processing transactions, and sending account-related notifications.
• Communication: Sending you trading signals, market analysis, educational content, service updates, and customer support responses.
• Service Improvement: Analyzing website usage patterns, identifying technical issues, and improving our services and user experience.
• Marketing and Promotions: Sending you promotional emails about new services, special offers, and updates (you can opt-out anytime).
• Legal Compliance: Complying with legal obligations, enforcing our Terms of Service, and protecting against fraud and unauthorized access.
• Security: Detecting and preventing fraudulent activity, security breaches, and unauthorized access to our systems.
• Aggregate Analysis: Creating anonymized, aggregate data for statistical analysis and business intelligence purposes.

3. Information Sharing and Disclosure

We do NOT sell or rent your personal information to third parties.

However, we may share your information in the following circumstances:

• Payment Processors: We share payment information with PCI-compliant payment processors necessary to process your subscriptions. These companies are bound by confidentiality agreements.
• Email Service Providers: We use email service providers to send trading signals, alerts, and communications. These providers have access only to information necessary to send emails.
• Legal Requirements: We may disclose information if required by law, court order, government request, or to protect our legal rights.
• Business Transfers: If SRDS is acquired, merged, or sold, your information may be transferred as part of that transaction.
• Service Providers: We may share information with third-party service providers who perform services on our behalf (hosting, analytics, customer support), under strict confidentiality agreements.
• User Consent: We may share information with your explicit consent for specific purposes you authorize.

4. Data Security

We take comprehensive measures to protect your personal information from unauthorized access, alteration, disclosure, and destruction:

• SSL Encryption: All data transmitted between your browser and our website is encrypted using SSL/TLS protocols.
• Secure Servers: Our servers are located in secure data centers with physical access controls, surveillance, and redundant security systems.
• Access Controls: We restrict access to personal information to employees and contractors who need the information to perform their job functions.
• Database Security: Personal information is stored in encrypted databases with multi-factor authentication.
• Password Protection: We recommend using strong passwords and never sharing your login credentials with anyone.
• Regular Security Audits: We conduct regular security assessments and penetration testing to identify and address vulnerabilities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your login information and preferences
• Understand how you interact with our website
• Improve website functionality and user experience
• Track website analytics and performance
• Detect and prevent fraud
• Display relevant content and advertisements

Most web browsers allow you to control cookies through browser settings. You can disable cookies, but this may affect website functionality and service delivery.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our services are intended for adults and individuals 18 years of age and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete that information immediately.

8. User Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we maintain about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information (subject to legal retention requirements).
• Opt-Out: You can opt out of promotional emails by clicking the unsubscribe link in any email or contacting us directly.
• Data Portability: You can request your information in a portable format.

To exercise any of these rights, please contact us at: query@srdsassastatuscheck.online

9. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. When you cancel your subscription, we retain your information for:

• Tax and accounting purposes (7 years)
• Dispute resolution (as long as necessary)
• Legal compliance requirements
• Fraud prevention

10. International Data Transfers

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You can request to know what personal information we collect, delete your personal information, and opt-out of the sale of your personal information. Contact us at query@srdsassastatuscheck.online to exercise these rights.

12. EU Data Protection (GDPR)

If you are a resident of the European Union, your personal information is protected under the General Data Protection Regulation (GDPR). You have the right to access, correct, delete, and restrict our use of your personal information. Contact us to exercise these rights.

13. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes signifies your acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: query@srdsassastatuscheck.online
Phone: (844) 969-4356
Hours: Monday - Friday, 8 AM - 4 PM EST