Are you tired of waiting endlessly to know whether your SASSA grant has been approved? Maybe you’ve been stuck on “pending”, or worse, declined — with no clue why. You’re not alone. Every month, millions of South Africans go through the same frustration. That’s why understanding the SASSA Status Check process is more important than ever.
Whether it’s the SRD R350, child support grant, or old age pension, this guide will help you track your application, understand what those statuses mean, and resolve any hiccups along the way.
Check Your SASSA Status
How to Check Your SASSA Status Online (Step-by-Step)
The most common way to check your SASSA SRD R350 status or any grant is through the official SASSA online portal.
Online SASSA Status Check using ID Number
Here’s how you can do it:
- Visit the SASSA SRD Website: https://srd.sassa.gov.za
- Scroll to ‘Check Status’
Click on the “Check Status” or “Application Status” button. - Enter Your Details
Provide your:- South African ID Number
- Phone number used during application
- Click “Submit”
- View Status
You’ll see one of the following:- Approved
- Pending
- Declined
- Cancelled
- Referred
Alternative Ways to Do a SASSA Status Check
1. Via WhatsApp
- Save this number: 082 046 8553
- Send a message: “Hi”
- Follow prompts to check status using your ID number
2. Using USSD Code
Dial: *134*7737#
Follow the menu prompts
3. SASSA Call Centre
- Phone: 0800 60 10 11
- Available Mon–Fri, 8 AM to 4 PM
What is a SASSA Status Check?
A SASSA Status Check lets you verify the current status of your grant application or payment. It shows if your application is approved, pending, declined, or needs further verification.
This process is managed by the South African Social Security Agency (SASSA) — a government body responsible for distributing social assistance grants.
Why is it important?
Knowing your grant status helps you:
- Plan your monthly budget
- Follow up on missing or delayed payments
- Appeal if your application was unfairly declined
- Confirm that your ID number and bank details are verified
Documents Required for SASSA Application & Status Check
When applying or checking your application, you may need:
- South African ID or Smart ID
- Proof of residence
- Bank details (in your name)
- Proof of income (if applicable)
- Medical assessment (for disability grants)
Types of SASSA Grants You Can Check Online
Whether you’re unemployed or caring for a child, SASSA offers a wide range of social security grants, including:
| Grant Type | Description |
|---|---|
| SRD R350 Grant | Social Relief of Distress grant for unemployed citizens |
| Child Support Grant | Financial support for caregivers of children under 18 |
| Old Age Pension | For elderly citizens aged 60 and above |
| Disability Grant | For individuals with a disability preventing work |
| Foster Child Grant | Support for caregivers of legally fostered children |
| Care Dependency Grant | For children with severe disabilities needing full-time care |
Each grant type has its own eligibility criteria, application process, and status check method, which we’ll cover in detail.
What does “Pending” mean?
It means your application is still being reviewed, or additional verification is required — such as checking employment or UIF status.
My R350 status is approved but no payment?
- Check if your bank details are correct
- Ensure you’re not receiving income that disqualifies you
- Call SASSA if no payment is received within 7–10 days
Why is my status showing “Referred”?
This often indicates potential fraud detection or data mismatches (like an incorrect ID or shared phone number). Contact SASSA directly.
Can I check the status for other grants like child support or disability online?
Yes! Log in to the main SASSA portal using your ID to track child grants, pensions, and foster child grants.
My SASSA Status is Declined or Referred — What Now?
Don’t panic! You can appeal or request reconsideration.
How to Appeal a Declined SASSA Grant
- Go to: https://srd.sassa.gov.za/appeals
- Submit your ID and phone number
- Choose the month to appeal
- Provide a reason and attach any proof
Appeals are allowed within 30 days of receiving a declined notice. Don’t miss out on your grant— start your appeal today
How to Update Bank Details for SASSA Payments
If your SASSA status is approved but you haven’t received payments, outdated bank details might be the culprit. Here’s how to Update banking details them:
- Log into the SASSA SRD portal.
- Navigate to the “Update Bank Details” section.
- Enter your new bank account number, branch code, and account type.
- Verify your ID number and submit.
- Allow 7–14 days for SASSA to process the update.
Ensuring accurate banking details prevents payment delays. today to keep your grants flowing smoothly!
SASSA Payment Dates for August 2025
Stay updated with the monthly SASSA grant payment dates. Here’s the provisional August 2025 schedule:
| Grant Type | Payment Date |
|---|---|
| Old Age Pension | 5 August 2025 |
| Disability Grant | 6 August 2025 |
| Child Support / Others | 7 August 2025 |
| SRD R350 Grant | From 8 August 2025 (in batches) |
Always check SASSA’s official website or social media for updates.
Types of SASSA Grants You Can Track
SASSA offers several social assistance grants, each with unique eligibility criteria and processes. Here’s a quick overview of the main grants you can check via a SASSA status check:
Social Relief of Distress (SRD) R350 Grant:
For unemployed adults aged 18–59 with no income or other grants.
Monthly payment: R350 (subject to change in 2025).
Check status online using your ID and phone number.
Child Support Grant:
For caregivers of children under 18, with an income below R4,800/month (single) or R9,600/month (married).
Monthly payment: ~R510 (as of 2024).
Status checks may require a visit to a SASSA office.
Old Age Pension:
For citizens aged 60+ with limited income.
Monthly payment: ~R2,080 (60–74 years) or ~R2,100 (75+).
Check online or via SASSA contact number.
Disability Grant:
For individuals with permanent disabilities, certified by a medical professional.
Monthly payment: ~R2,080.
Status updates often require additional documentation.
Foster Child Grant:
For foster parents caring for court-placed children.
Monthly payment: ~R1,120.
Check via SASSA offices or helpline.
Care Dependency Grant:
For caregivers of children with severe disabilities.
Monthly payment: ~R2,080.
Requires medical verification for status checks.
Each grant has specific payment dates (e.g., SASSA foster child grant payment schedule 2025 is typically early each month). Always verify your beneficiary status to ensure timely payments.
Case Study: How Mama Lerato Recovered Her Declined Child Grant
“I applied for the child support grant for my 3-year-old. It was declined, stating ‘income threshold exceeded’ — which didn’t make sense because I’m unemployed. I went to my local SASSA office in Soweto, updated my bank info, and filed an appeal. Three weeks later, it was approved with back pay! Don’t give up if your application is declined — always double-check and appeal.”
FAQs
How Do I Check My SASSA R350 Status Online?
Use the SASSA SRD portal with your ID and phone number. Follow the steps outlined above for a seamless process.
How Do I Apply for the SASSA SRD Grant in 2025?
Apply via the SASSA portal or WhatsApp (082 046 8553). You’ll need your ID, contact details, and proof of no income.
What Documents Are Needed for a SASSA Status Check?
Typically, just your ID number and phone number. For complex issues, bring proof of identity or income to a SASSA office.
What if my SASSA status says cancelled?
Reapply or appeal with updated details. Contact SASSA to understand the cancellation reason.
Final Thoughts:
The SASSA Status Check doesn’t have to be a source of stress. Armed with the right tools and knowledge, you can stay updated, fight declines, and make sure you get the financial assistance you deserve.
If you’re stuck, don’t hesitate to appeal, update your info, or call the helpline. Millions of South Africans rely on these grants — and so can you.
Need Help? Take Action Now!
Visit the official portal: https://srd.sassa.gov.za
Call SASSA support: 0800 60 10 11
Use WhatsApp: 082 046 8553
Appeal your decision: https://srd.sassa.gov.za/appeals